FAQ's

Melisizwe is an integrated impact ecosystem that connects education, training, and employment. Our core mission is to close South Africa’s skills gaps and build a workforce that delivers measurable business results. We achieve this through three pillars: the Skills Academy (for talent development), MCX BPO (for real job creation), and Melisizwe Projects (for social impact and access to digital skills).

The Melisizwe Skills Academy partners with clients to build skilled talent pipelines and drive business performance. We offer:

• Accredited & Compliant Programmes aligned to national standards and B-BBEE scorecard requirements.
• Customised Training Solutions co-designed to address your specific organisational needs.
• Strategic Impact that advances transformation while strengthening business competitiveness and providing B-BBEE benefits (Skills Development, Enterprise & Supplier Development, etc.).

MCX BPO provides high-performing digital and customer experience solutions. Our services include:

• Customer Experience Management
• Back Office Support
• IT Support and Helpdesk Services
• Data Management and Analytics
• Digital Transformation Services
• AI and Machine Learning Solutions

Melisizwe Projects drives measurable social impact by focusing on access to technology and quality education in underserved communities. Key initiatives include:

• Computer Labs Programme: Installing fully functional digital labs in schools that double as community innovation hubs for coding and robotics training for unemployed youth.
• Girls in STEM Programme: Providing girls with quality mathematics and science tuition, coding, and robotics to empower them to pursue higher education and careers in STEM fields.